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DriveSwap connects to your two Google accounts via secure OAuth — the same login flow Google uses for any app. It then copies files directly from your source Drive to your destination Drive using Google's own API. Your files transfer directly between Google's servers; DriveSwap never stores or sees the contents of your files.

Sign in with your destination account first — the personal Google account where you want files to land. Then connect your source account (the school, work, or old account you're transferring FROM).

DriveSwap needs read access to your source account (to download files) and write access to your destination account (to upload files). It cannot delete anything from either account.

DriveSwap transfers all common file types: Google Docs, Sheets, Slides, PDFs, images, videos, zip files, and other binary files. Google Docs/Sheets/Slides are converted to their Google format equivalents in your destination account (not Microsoft Office format).

Google Forms and Drawings cannot be exported via the Drive API, so DriveSwap skips them. They'll be listed in the skipped.txt log file in your DriveSwap folder. You'll need to recreate these manually.

DriveSwap includes files shared with you in the scan. If you choose to transfer them, copies are created in your destination Drive — so you keep access to them even after the source account is deactivated.

No. DriveSwap checks if a file with the same name already exists in the destination folder before transferring. If it does, that file is skipped.

No. DriveSwap only copies files — it never deletes anything from the source account. Your originals stay exactly where they are.

Go back to the scan page and start a new transfer. DriveSwap skips files that already exist at the destination, so it will pick up where it left off without duplicating anything that already transferred.

The free tier transfers up to 500 files. Pro removes the file limit and adds AI-powered organization.

Pro ($9 for 14 days) is for Drive migration: unlimited file transfers, 10x transfer speed, and AI organization. Pro+ ($12 for 14 days) is everything in Pro plus full account discovery — DriveSwap scans your inbox and gives you a categorized checklist of every online account tied to your old email (Spotify, Netflix, banks, work tools) with direct links to update each one's email. Free users get a preview of their top 50 most important accounts, no payment required.

Yes. Anyone can scan their inbox and see the top 50 most important accounts (banks, work tools, social, subscriptions) for free — no payment, no card on file. Pro+ unlocks the full list (typically 100–300+ accounts in an active inbox) and lets you rescan anytime. Free is limited to one scan per day.

No. Existing Pro buyers can upgrade to Pro+ for just $3 — visit the account discovery page and you'll see the upgrade price automatically. Your 14-day window resets from the upgrade date.

Pro gives you 14 days of full access from the moment you pay. If you complete your transfer in one sitting (most people do), you're done. If you realize a few days later that something didn't transfer right, you can run it again at no extra cost — you still have the rest of your 14-day window. Pro+ works the same way at $12.

If your organization has an institutional plan, all members using their organization email domain get the full Pro+ feature set automatically — Drive transfer, account discovery, the works.

If something went wrong with your transfer, email us at driveswap.app@gmail.com and we'll make it right.

DriveSwap reads file names and metadata to display the scan results. During transfer, file content passes through our servers transiently — but we don't log, store, or analyze the content of your files.

DriveSwap uses short-lived OAuth tokens that expire automatically. We don't store your Google password or long-lived credentials.

We store your email address, Pro status, and transfer history (file counts, date, source account). We don't store file names or content after the transfer completes.

This usually means the transfer is stuck waiting on a retry. Try refreshing the page — DriveSwap will resume from where it left off and skip files that already transferred. If it happens consistently, sign out of both accounts, clear your browser cache, and start a new transfer.

This usually means you're accessing DriveSwap from an old URL (like driveswap.vercel.app). Make sure you're at driveswap.app and try again.

Yes. DriveSwap is in the process of completing Google's OAuth verification (CASA Tier 2 security audit). Until that's complete, Google shows a warning for all users. You can safely click 'Advanced' → 'Go to DriveSwap' to proceed. The app does not store your files or credentials.

Your source account's login session expired mid-transfer. Go back to the connect page, reconnect your source account, then restart the transfer — files already transferred will be skipped automatically.

Sign out of DriveSwap and sign back in with your destination account, then reconnect the source account and retry. This happens when your Google session expires during a long transfer.

These files have download/export disabled by the original owner — usually school or work admins who've locked the document. DriveSwap cannot override these restrictions. The files are listed in skipped.txt inside your DriveSwap folder.

The free tier transfers up to 500 files. If you hit the limit mid-transfer, upgrade to Pro and use the Retry button on the completion page — it will only attempt the files that didn't make it through.

Yes — large Drives with thousands of files can take 30–60 minutes. Keep the tab open and don't close your browser. The speed depends on file size and type: Google Docs transfer faster than large videos or zip files.

A file is skipped if it already exists at the destination (dedup), or if it's a type that can't be exported (Forms, Drawings). Check the skipped.txt file inside your DriveSwap folder for the complete list.

Look for a folder called 'DriveSwap - [source email]' in My Drive on your destination account. All transferred files are organized inside that folder by type.

Google has a size limit for exporting Docs/Sheets/Slides to Office format. When a file exceeds that limit, DriveSwap automatically falls back to PDF to preserve the content. The original file in your source account is not affected.